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    Privacy Statement

All India Transport Directory is committed to protecting user privacy. The Information Privacy Act 2009 (Privacy Act) contains 11 Information Privacy Principles to which agencies are required to adhere.

When you visit this website, our server makes a record of your visit and logs the following information for statistical purposes only:
• the user's server address
• the user's top level domain name (for example .com, .gov, .au, and so on)
• the date and time you visited the website
• the pages accessed and documents downloaded
• the previous website visited
• the type of browser you use.

No attempt will be made to identify users, or their browsing activities, unless we are lawfully required to do so for investigation or law enforcement purposes.

Personal information
Steps are taken at all stages of any transaction performed on this website to protect your personal and financial details. No financial details are stored on the Transport servers at any stage of a transaction. Once account details are sent to our financial institution they are no longer known to the Transport system. The department uses VeriSign Secure Site Program which helps to secure all transactions. VeriSign enables information to be sent over the internet in an encrypted form, which assists in protecting against unauthorised access of your personal and financial information.

All applications on the Transport website contain a privacy statement specific to the purpose for which it is being used.

The department's website uses 'cookies' as a means of providing a customised online payment facility.

Your emails
Email correspondence sent to this website will be treated as a public record and will be retained in line with relevant legislation.
Your name and address details will not be added to a mailing list nor will we disclose these details to third parties without your consent unless required by law. Email messages may be monitored by the department's web team for system troubleshooting and maintenance purposes. Emails in which assistance is requested will be forwarded to the relevant departmental officer and/or transport service provider.

The services online facilities of this website secure transmission of information across the internet. No other section of this website has facilities for securely transmitting information across the internet. We recognise there can be risks with transmitting information across the internet.

This website contains links to non-Queensland government websites. The department is not responsible for the privacy or security practices or the content of those websites. These links are provided for your interest and information and have been added because the content, when viewed by the department, was deemed appropriate to its functions and operations.

If you have any queries about our privacy and security practices, please contact

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